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Customer Service Representatives salary in New York, NY

Customer Service Representatives in the New York-Newark-Jersey City, NY-NJ metropolitan area earn a median of $49,590 a year, an average of $54,410. About 125,570 people work in this occupation there. Figures are from the May 2025 U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS).

Customer Service Representatives pay at a glance

Annual median wage
$49,590
Half earn more, half earn less
Annual mean wage
$54,410
Pulled up by top earners
10th percentile
$36,930
Bottom of the range
90th percentile
$77,290
Top of the range
People employed
125,570
In New York metro area
Rent share of median wage
43.0%
Median rent ÷ median wage

What this wage buys in New York

Rent from the ACS 2019-2023 5-Year Estimates, compared with the wage above

Median gross rent
$1,779
per month, in New York, NY
Income needed for median rent
$71,200
Keeps rent at 30% of gross pay
Median customer service representatives wage
$49,590
30.4% below income needed for median rent
Rent as share of this wage
43.0%
12 months rent ÷ median wage
City median household income
$79,713
All households, not one occupation

Occupations are not paid the same everywhere, and this page does not explain why. It reports what the survey measured for the New York area. Read the New York, NY cost of living page for rent, income and the price level, or the methodology for how the numbers are compiled.

Customer Service Representatives pay in other cities

Median annual wage, same occupation, same survey

Los Angeles, CA
-1.5%
Median $48,840
Mean $53,500
Employed 66,590
Chicago, IL
-5.0%
Median $47,100
Mean $49,800
Employed 75,240
Houston, TX
-18.6%
Median $40,380
Mean $43,380
Employed 65,510
Phoenix, AZ
-6.4%
Median $46,410
Mean $48,550
Employed 68,930
Philadelphia, PA
-5.1%
Median $47,070
Mean $49,100
Employed 41,740
San Antonio, TX
-13.9%
Median $42,720
Mean $42,940
Employed 34,730
San Diego, CA
-1.7%
Median $48,730
Mean $52,980
Employed 14,030
Dallas, TX
-9.3%
Median $44,990
Mean $46,210
Employed 96,930

See customer service representatives pay in every covered city.

Take-home pay calculator

Estimate your net pay after federal, state, and FICA taxes. Adjust filing status and allowances for your situation.

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Gross annual income $49,590 / year
$49,590
Federal income tax 2024 brackets, Single filing
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State income tax New York (NY)
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FICA (Social Security + Medicare) 7.65% up to wage base
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Pre-tax deductions 401(k), HSA, etc.
$0
Take-home pay (annual) After all taxes
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Take-home per paycheck Monthly
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Effective tax rate Total tax ÷ gross income
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Estimates use 2024 federal tax brackets, FICA rates (6.2% SS up to $168,600, 1.45% Medicare + 0.9% >$200k), and state rates from Tax Foundation. Does not include local taxes, AMT, or tax credits. Consult a tax professional for actual liability.

Definitions used on this page

Annual median wage
The wage that half of the people in this occupation earn more than and half earn less than, for one year of work.
Annual mean wage
The average of all reported wages. It is higher than the median when a few very high earners pull it up.
Percentiles
The 10th percentile is the wage below which 10% of workers fall; the 90th is the wage above which only 10% rise. The gap between them shows how wide the pay range is.
Employment
The estimated number of jobs in this occupation in the metropolitan area, not the number of residents who hold it.

Sources and limits

Wages describe the metropolitan area, while rent and income describe the city boundaries. The two areas do not cover exactly the same ground. Wages are also averaged across a year and across every industry, so a specific employer can differ widely from the median shown here.