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Customer Service Representatives salary in Houston, TX

Customer Service Representatives in the Houston-Pasadena-The Woodlands, TX metropolitan area earn a median of $40,380 a year, an average of $43,380. About 65,510 people work in this occupation there. Figures are from the May 2025 U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS).

Customer Service Representatives pay at a glance

Annual median wage
$40,380
Half earn more, half earn less
Annual mean wage
$43,380
Pulled up by top earners
10th percentile
$28,600
Bottom of the range
90th percentile
$59,840
Top of the range
People employed
65,510
In Houston metro area
Rent share of median wage
39.0%
Median rent ÷ median wage

What this wage buys in Houston

Rent from the ACS 2019-2023 5-Year Estimates, compared with the wage above

Median gross rent
$1,313
per month, in Houston, TX
Income needed for median rent
$52,500
Keeps rent at 30% of gross pay
Median customer service representatives wage
$40,380
23.1% below income needed for median rent
Rent as share of this wage
39.0%
12 months rent ÷ median wage
City median household income
$62,894
All households, not one occupation

Occupations are not paid the same everywhere, and this page does not explain why. It reports what the survey measured for the Houston area. Read the Houston, TX cost of living page for rent, income and the price level, or the methodology for how the numbers are compiled.

Customer Service Representatives pay in other cities

Median annual wage, same occupation, same survey

Chicago, IL
+16.6%
Median $47,100
Mean $49,800
Employed 75,240
Phoenix, AZ
+14.9%
Median $46,410
Mean $48,550
Employed 68,930
Philadelphia, PA
+16.6%
Median $47,070
Mean $49,100
Employed 41,740
San Antonio, TX
+5.8%
Median $42,720
Mean $42,940
Employed 34,730
San Diego, CA
+20.7%
Median $48,730
Mean $52,980
Employed 14,030
Dallas, TX
+11.4%
Median $44,990
Mean $46,210
Employed 96,930
San Jose, CA
+49.8%
Median $60,480
Mean $63,890
Employed 8,860
Austin, TX
+8.3%
Median $43,720
Mean $45,120
Employed 32,690

See customer service representatives pay in every covered city.

Take-home pay calculator

Estimate your net pay after federal, state, and FICA taxes. Adjust filing status and allowances for your situation.

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Gross annual income $40,380 / year
$40,380
Federal income tax 2024 brackets, Single filing
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State income tax Texas (TX)
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FICA (Social Security + Medicare) 7.65% up to wage base
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Pre-tax deductions 401(k), HSA, etc.
$0
Take-home pay (annual) After all taxes
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Take-home per paycheck Monthly
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Effective tax rate Total tax ÷ gross income
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Estimates use 2024 federal tax brackets, FICA rates (6.2% SS up to $168,600, 1.45% Medicare + 0.9% >$200k), and state rates from Tax Foundation. Does not include local taxes, AMT, or tax credits. Consult a tax professional for actual liability.

Definitions used on this page

Annual median wage
The wage that half of the people in this occupation earn more than and half earn less than, for one year of work.
Annual mean wage
The average of all reported wages. It is higher than the median when a few very high earners pull it up.
Percentiles
The 10th percentile is the wage below which 10% of workers fall; the 90th is the wage above which only 10% rise. The gap between them shows how wide the pay range is.
Employment
The estimated number of jobs in this occupation in the metropolitan area, not the number of residents who hold it.

Sources and limits

Wages describe the metropolitan area, while rent and income describe the city boundaries. The two areas do not cover exactly the same ground. Wages are also averaged across a year and across every industry, so a specific employer can differ widely from the median shown here.