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Customer Service Representatives salary in San Francisco, CA

Customer Service Representatives in the San Francisco-Oakland-Fremont, CA metropolitan area earn a median of $57,830 a year, an average of $61,320. About 19,930 people work in this occupation there. Figures are from the May 2025 U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS).

Customer Service Representatives pay at a glance

Annual median wage
$57,830
Half earn more, half earn less
Annual mean wage
$61,320
Pulled up by top earners
10th percentile
$42,390
Bottom of the range
90th percentile
$84,780
Top of the range
People employed
19,930
In San Francisco metro area
Rent share of median wage
50.2%
Median rent ÷ median wage

What this wage buys in San Francisco

Rent from the ACS 2019-2023 5-Year Estimates, compared with the wage above

Median gross rent
$2,419
per month, in San Francisco, CA
Income needed for median rent
$96,800
Keeps rent at 30% of gross pay
Median customer service representatives wage
$57,830
40.3% below income needed for median rent
Rent as share of this wage
50.2%
12 months rent ÷ median wage
City median household income
$141,446
All households, not one occupation

Occupations are not paid the same everywhere, and this page does not explain why. It reports what the survey measured for the San Francisco area. Read the San Francisco, CA cost of living page for rent, income and the price level, or the methodology for how the numbers are compiled.

Customer Service Representatives pay in other cities

Median annual wage, same occupation, same survey

Median $43,460
Mean $46,270
Employed 17,830
Charlotte, NC
-22.2%
Median $44,980
Mean $46,080
Employed 26,120
Columbus, OH
-19.9%
Median $46,350
Mean $47,340
Employed 18,550
Seattle, WA
-7.4%
Median $53,550
Mean $56,350
Employed 25,840
Median $44,990
Mean $46,210
Employed 96,930
Denver, CO
-16.0%
Median $48,590
Mean $52,050
Employed 23,560
Median $42,840
Mean $45,270
Employed 17,030
Austin, TX
-24.4%
Median $43,720
Mean $45,120
Employed 32,690

See customer service representatives pay in every covered city.

Take-home pay calculator

Estimate your net pay after federal, state, and FICA taxes. Adjust filing status and allowances for your situation.

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Gross annual income $57,830 / year
$57,830
Federal income tax 2024 brackets, Single filing
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State income tax California (CA)
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FICA (Social Security + Medicare) 7.65% up to wage base
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Pre-tax deductions 401(k), HSA, etc.
$0
Take-home pay (annual) After all taxes
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Take-home per paycheck Monthly
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Effective tax rate Total tax ÷ gross income
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Estimates use 2024 federal tax brackets, FICA rates (6.2% SS up to $168,600, 1.45% Medicare + 0.9% >$200k), and state rates from Tax Foundation. Does not include local taxes, AMT, or tax credits. Consult a tax professional for actual liability.

Customer Service Representatives salary in San Francisco, CA: FAQ

How much do customer service representatives make in San Francisco, CA?

The median salary for customer service representatives in the San Francisco-Oakland-Fremont, CA metro area is $57,830 a year (about $28 an hour for full-time work). The average is $61,320, pulled up by the top earners.

Is $57,830 a good salary for customer service representatives in San Francisco, CA?

It is below the $96,800 needed to keep the median rent of $2,419 a month at 30% of gross income: the median rent would take 50.2% of this wage.

What do the highest-paid customer service representatives earn in San Francisco, CA?

The top 10% earn more than $84,780 a year, while the lowest-paid 10% earn less than $42,390.

How many customer service representatives work in San Francisco, CA?

About 19,930 people work in this occupation in the San Francisco-Oakland-Fremont, CA metro area, according to the BLS Occupational Employment and Wage Statistics.

Definitions used on this page

Annual median wage
The wage that half of the people in this occupation earn more than and half earn less than, for one year of work.
Annual mean wage
The average of all reported wages. It is higher than the median when a few very high earners pull it up.
Percentiles
The 10th percentile is the wage below which 10% of workers fall; the 90th is the wage above which only 10% rise. The gap between them shows how wide the pay range is.
Employment
The estimated number of jobs in this occupation in the metropolitan area, not the number of residents who hold it.

Sources and limits

Wages describe the metropolitan area, while rent and income describe the city boundaries. The two areas do not cover exactly the same ground. Wages are also averaged across a year and across every industry, so a specific employer can differ widely from the median shown here.