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Customer Service Representatives salary in Portland, OR

Customer Service Representatives in the Portland-Vancouver-Hillsboro, OR-WA metropolitan area earn a median of $48,650 a year, an average of $51,080. About 12,720 people work in this occupation there. Figures are from the May 2025 U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS).

Customer Service Representatives pay at a glance

Annual median wage
$48,650
Half earn more, half earn less
Annual mean wage
$51,080
Pulled up by top earners
10th percentile
$37,750
Bottom of the range
90th percentile
$64,990
Top of the range
People employed
12,720
In Portland metro area
Rent share of median wage
39.4%
Median rent ÷ median wage

What this wage buys in Portland

Rent from the ACS 2019-2023 5-Year Estimates, compared with the wage above

Median gross rent
$1,596
per month, in Portland, OR
Income needed for median rent
$63,800
Keeps rent at 30% of gross pay
Median customer service representatives wage
$48,650
23.7% below income needed for median rent
Rent as share of this wage
39.4%
12 months rent ÷ median wage
City median household income
$88,792
All households, not one occupation

Occupations are not paid the same everywhere, and this page does not explain why. It reports what the survey measured for the Portland area. Read the Portland, OR cost of living page for rent, income and the price level, or the methodology for how the numbers are compiled.

Customer Service Representatives pay in other cities

Median annual wage, same occupation, same survey

Detroit, MI
-8.1%
Median $44,730
Mean $46,370
Employed 31,310
Las Vegas, NV
-18.7%
Median $39,560
Mean $42,220
Employed 25,290
Memphis, TN
-9.4%
Median $44,090
Mean $45,050
Employed 9,360
Louisville/Jefferson County, KY
-14.5%
Median $41,600
Mean $44,640
Employed 13,630
Boston, MA
+2.6%
Median $49,920
Mean $53,740
Employed 37,780
Washington, DC
-5.0%
Median $46,220
Mean $50,240
Employed 36,750
El Paso, TX
-22.6%
Median $37,640
Mean $38,140
Employed 10,680
Nashville-Davidson, TN
-6.5%
Median $45,510
Mean $46,830
Employed 20,770

See customer service representatives pay in every covered city.

Take-home pay calculator

Estimate your net pay after federal, state, and FICA taxes. Adjust filing status and allowances for your situation.

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Gross annual income $48,650 / year
$48,650
Federal income tax 2024 brackets, Single filing
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State income tax Oregon (OR)
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FICA (Social Security + Medicare) 7.65% up to wage base
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Pre-tax deductions 401(k), HSA, etc.
$0
Take-home pay (annual) After all taxes
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Take-home per paycheck Monthly
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Effective tax rate Total tax ÷ gross income
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Estimates use 2024 federal tax brackets, FICA rates (6.2% SS up to $168,600, 1.45% Medicare + 0.9% >$200k), and state rates from Tax Foundation. Does not include local taxes, AMT, or tax credits. Consult a tax professional for actual liability.

Definitions used on this page

Annual median wage
The wage that half of the people in this occupation earn more than and half earn less than, for one year of work.
Annual mean wage
The average of all reported wages. It is higher than the median when a few very high earners pull it up.
Percentiles
The 10th percentile is the wage below which 10% of workers fall; the 90th is the wage above which only 10% rise. The gap between them shows how wide the pay range is.
Employment
The estimated number of jobs in this occupation in the metropolitan area, not the number of residents who hold it.

Sources and limits

Wages describe the metropolitan area, while rent and income describe the city boundaries. The two areas do not cover exactly the same ground. Wages are also averaged across a year and across every industry, so a specific employer can differ widely from the median shown here.