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Customer Service Representatives salary in Newark, NJ

Customer Service Representatives in the New York-Newark-Jersey City, NY-NJ metropolitan area earn a median of $49,590 a year, an average of $54,410. About 125,570 people work in this occupation there. Figures are from the May 2025 U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS).

Customer Service Representatives pay at a glance

Annual median wage
$49,590
Half earn more, half earn less
Annual mean wage
$54,410
Pulled up by top earners
10th percentile
$36,930
Bottom of the range
90th percentile
$77,290
Top of the range
People employed
125,570
In Newark metro area
Rent share of median wage
32.2%
Median rent ÷ median wage

What this wage buys in Newark

Rent from the ACS 2019-2023 5-Year Estimates, compared with the wage above

Median gross rent
$1,330
per month, in Newark, NJ
Income needed for median rent
$53,200
Keeps rent at 30% of gross pay
Median customer service representatives wage
$49,590
6.8% below income needed for median rent
Rent as share of this wage
32.2%
12 months rent ÷ median wage
City median household income
$48,416
All households, not one occupation

Occupations are not paid the same everywhere, and this page does not explain why. It reports what the survey measured for the Newark area. Read the Newark, NJ cost of living page for rent, income and the price level, or the methodology for how the numbers are compiled.

Customer Service Representatives pay in other cities

Median annual wage, same occupation, same survey

St. Paul, MN
same
Median $49,480
Mean $52,960
Employed 38,630
Cincinnati, OH
-6.3%
Median $46,470
Mean $47,440
Employed 19,410
Pittsburgh, PA
-13.7%
Median $42,790
Mean $44,770
Employed 17,280
Orlando, FL
-18.3%
Median $40,530
Mean $43,750
Employed 35,690
Greensboro, NC
-16.8%
Median $41,240
Mean $43,620
Employed 7,460
Riverside, CA
-4.9%
Median $47,150
Mean $49,930
Employed 15,180
Corpus Christi, TX
-25.2%
Median $37,070
Mean $38,950
Employed 3,280
Stockton, CA
+0.8%
Median $49,990
Mean $57,650
Employed 2,650

See customer service representatives pay in every covered city.

Take-home pay calculator

Estimate your net pay after federal, state, and FICA taxes. Adjust filing status and allowances for your situation.

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Gross annual income $49,590 / year
$49,590
Federal income tax 2024 brackets, Single filing
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State income tax New Jersey (NJ)
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FICA (Social Security + Medicare) 7.65% up to wage base
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Pre-tax deductions 401(k), HSA, etc.
$0
Take-home pay (annual) After all taxes
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Take-home per paycheck Monthly
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Effective tax rate Total tax ÷ gross income
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Estimates use 2024 federal tax brackets, FICA rates (6.2% SS up to $168,600, 1.45% Medicare + 0.9% >$200k), and state rates from Tax Foundation. Does not include local taxes, AMT, or tax credits. Consult a tax professional for actual liability.

Definitions used on this page

Annual median wage
The wage that half of the people in this occupation earn more than and half earn less than, for one year of work.
Annual mean wage
The average of all reported wages. It is higher than the median when a few very high earners pull it up.
Percentiles
The 10th percentile is the wage below which 10% of workers fall; the 90th is the wage above which only 10% rise. The gap between them shows how wide the pay range is.
Employment
The estimated number of jobs in this occupation in the metropolitan area, not the number of residents who hold it.

Sources and limits

Wages describe the metropolitan area, while rent and income describe the city boundaries. The two areas do not cover exactly the same ground. Wages are also averaged across a year and across every industry, so a specific employer can differ widely from the median shown here.